Tax Matters, El Paso

5

About

Tax Matters brings calm, clarity, and control to complicated tax situations. Since 1988—nearly four decades of hands-on tax experience—we have helped individuals, families, and business owners understand where they stand, identify every available option, and follow a clear path to resolution. Rather than only preparing forms or negotiating balances, we perform a careful review of prior returns and underlying records to uncover the full story, correct what needs fixing, and develop strategies tailored to each client’s actual circumstances. Clients receive direct, personal, nonjudgmental guidance, representation before the IRS when appropriate, and ongoing support after the immediate issue is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters helps individuals, families, and business owners understand their tax position, identify available options, and follow a clear path to resolution. Services include preparing forms, negotiating balances, reviewing prior returns and underlying records, correcting issues, and building tailored strategies.
How long has Tax Matters been in business?
Tax Matters has been operating since 1988, bringing nearly four decades of hands-on tax experience. That longevity informs our approach to complex tax problems and client support.
Do you represent clients before the IRS?
Yes. We provide representation before the IRS when appropriate and integrate that representation into a broader resolution strategy on behalf of the client.
Who do you work with?
We work with individuals, families, and business owners facing complicated tax situations. Our focus is on understanding each client's actual circumstances and tailoring solutions accordingly.
How does Tax Matters approach a tax problem?
We examine the full story behind the tax issue by carefully reviewing prior returns and underlying records, then correct what needs to be corrected. From there we build a strategy that fits the client's specific situation rather than using a one-size-fits-all program.
Will you continue to help after the immediate issue is resolved?
Yes. Clients receive ongoing support after the immediate problem is resolved to help maintain compliance and address any follow-up concerns.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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